FAQS

We’ve received some great questions from our customers! Here are some quick answers to help:

1. Can I change my order if I chose the wrong color, size, or style?

Yes! If your order hasn’t shipped yet, we’re happy to update it. Contact us as soon as possible to request changes. Once shipped, modifications are no longer possible.

2. Why are your prices higher than some competitors?

We focus on quality. Our products are made with premium imported fabrics and are printed, hand-cut, and sewn in the USA. We don’t use cheap materials or mass production shortcuts—your comfort and satisfaction come first.

3. I ordered a week ago, but my package hasn’t arrived. What should I do?

Orders are processed in 1–2 business days and typically arrive within 3–5 business days. If your order is delayed, we can provide a tracking number upon request. If your item is lost or arrives damaged, we’ll gladly replace it or issue store credit. Please contact us through our contact page for help.

4. What payment methods do you accept?

We accept all major credit and debit cards, as well as PayPal.

5. My item arrived damaged or defective. Can I get a replacement?

Absolutely. Return the item to us, and we’ll send a replacement or issue store credit, no hassle.

6. Can I get a refund?

Yes, as long as your return meets the conditions outlined in our Refund Policy. Approved returns are eligible for a full refund or store credit.

7. Do you ship internationally?

Yes! We ship worldwide—including the USA, UK, EU, Australia, and more.

8. Is my payment information secure?

Yes. All payments are securely processed through PayPal, a trusted global platform that provides industry-leading buyer protection.

 

Still have questions?

We’re here to help—just reach out via our contact page.