FAQS

We’ve received some great questions from our customers! Here are a few answers to help clarify things:

1. Can I change my order if I selected the wrong color, size, or style?

Yes! Contact us as soon as possible, and we’ll make the change if your order hasn’t shipped yet. Unfortunately, once it has shipped, we’re unable to make any modifications.

2. Why are your prices higher than some competitors?

We prioritize quality over cutting corners. Unlike others who use cheap, low-quality materials, we source premium imported fabric, which is printed, hand-cut, and sewn in the USA. This ensures you receive the best possible product.

3. I ordered a week ago, but my package hasn’t arrived. What should I do?

Our processing time is 1-2 days, and shipping typically takes 3-5 business days. If you haven’t received your order, we’re happy to provide a tracking number upon request. If your item is lost or damaged, we’ll replace it or issue store credit. Feel free to reach out via our contact page for assistance.

4. What payment methods do you accept?

We accept all major credit and debit cards at checkout, as well as payments via PayPal.

5. My item arrived damaged or faulty. Can I get a replacement?

Absolutely! Simply send the item back to us, and we’ll replace it or issue store credit.

6. Can I get a refund?

Yes, as long as you meet the requirements outlined in our Refund Policy. If approved, we’ll issue a refund or store credit. Please refer to our Refund Policy for details.

7. Do you ship internationally?

Yes! We offer global shipping, including to the USA, UK, EU, Australia, and beyond.

8. How do I know my payment is secure?

We process all transactions through PayPal, one of the world’s most secure payment platforms, offering superior buyer protection.

If you have any other questions, feel free to reach out to us via our contact page!